Assistant Contract Manager (Housekeeping)
iss facility services private limited
Job Description
The incumbent will be responsible for carrying out day-to-day management and service of the client according to contractual agreement and ensure that quality service is provided cost-effectively to meet the evolving needs of the business.
Job Responsibilities
Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution.
Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs.
Meet contractual manpower needs and standards - ensure proper induction program in place, skills upgrading, career development and retention.
Effective employee management and ensure compliance with local government legislation.
Drive employee and customer engagement process and improvements.
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