Job Description
Job Summary:
Responsible for overseeing multiple outlets to ensure smooth daily operations, strong sales performance, and high service standards. This role focuses on driving profitability, managing teams, and ensuring operational excellence across all assigned outlets.
Oversee daily operations of designated outlets, ensuring operational efficiency and profitability
Drive and achieve monthly sales targets; monitor performance and implement improvement strategies
Ensure consistency in service quality, product standards, and overall customer experience
Lead, train, and motivate Outlet Managers and staff to achieve sales targets and customer satisfaction
Manage manpower planning, recruitment, and staff scheduling to optimise productivity
Handle customer feedback and resolve issues promptly in a professional manner
Conduct r...