Location
bayan lepas, penang, Malaysia
Posted
June 22, 2026
Job Description
- Contact customers via phone, email, and written correspondence to follow up on outstanding invoices
- Investigate and resolve payment discrepancies, disputes, and short payments
- Collaborate with internal departments (Sales, Customer Service, Billing) to resolve customer issues
- Maintain detailed records of collection activities and customer communications
- Recommend accounts for escalation, write-off, or legal action when necessary
- Ensure compliance with company policies and procedures, as well as applicable regulations