APS 3 Participant Support Officer

Full time Information and Record Clerks

HOBAN Recruitment is proud to partner with a leading organisation within the disability sector to recruit multiple Participant Support Officers located in either Wendouree, Traralgon, Geelong VIC or Launceston TAS. This is a rewarding opportunity to support individuals navigating the disability services sector, ensuring they receive high-quality service and access to the supports they need.

About the Role
As a Participant Support Officer, you will be the first point of contact for participants, providing guidance, support and administrative assistance throughout their journey.

• Deliver high-quality, empathetic support to participants, families and stakeholders
• Assist participants to navigate the disabilty framework and access appropriate services
• Manage case-related tasks, ensuring timely and accurate processing
• Maintain detailed and compliant records in line with policies and procedures
• Resolve p...