Job Description
**RH: Omar Gonzalez**
**Position**:Apps Support Tier 2
**Location**:Aguascalientes
**Industry - Sector**:Banking
**What you'll do?
**
- Experience in technologies such as Microsoft.NET core,.
Net Framework, RESTful API, SQL Server, Oracle.
- Prior experience on Service NOW, APM Tools - Dynatrace or equivalent.
- Prior experience in Batch monitoring.
**What you'll bring**:
- Prioritize Alerts based on severity and type.
- Experience debugging complex problems/Issues.
Perform Root Cause Analysis by analyzing the issue and the code to determine impact.
Prepare RCA Documentation.
- Systematic and timely communication to stakeholders across various channels based on severity of the issue.
Weekend Maintenance support.
**Soft skills**:
Work Underpressure, Quality at work, Results Oriented
**What can YOU expect in a career with Capgemini?
**
- Working in a team environment, Consultants will focus on the anal...