Location
Bengaluru, Karnataka, India
Posted
June 08, 2026
Job Description
Job Description
Key Responsibilities
Guest Services
Welcome guests warmly and assist with check-in/check-out procedures under supervision.
Handle guest queries, give hotel information, and guide them to facilities/services.
Coordinate luggage assistance with the Bell Desk when required.
Assist in managing guest requests and ensuring timely follow-up.
Operational Tasks
Support in preparing guest registration cards, keys, and welcome amenities.
Help in updating guest profiles and ensuring accurate data entry in PMS (Opera).
Observe handling of reservations, walk-ins, room allocation, and upselling techniques.
Monitor lobby cleanliness and report any issues to housekeeping or engineering.
Communication & Coordination
Coordinate with housek...