Location
Seattle, Washington, United States
Posted
April 12, 2026
Job Description
Are you inspired by the power of Large Language Models (LLM) to transform the way we interact with technology? Are you fascinated by the use of Generative AI to build an advertiser facing solution that predict problems and coach users while they solve real word problems? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the customer service space? If so, Amazon Advertising's Support Product & Services (SP&S) team has an exciting opportunity for you as an Applied Scientist.
Key job responsibilities
•Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the advertising support center domain.
• Use Transformers and apply other NLP techniques like Sentence embeddings, Dimensionality reduction, clustering and topic modeling to identify customer intents and utterances.
• Use services like AWS Lex, AWS Bedrock etc. to d...
Key job responsibilities
•Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the advertising support center domain.
• Use Transformers and apply other NLP techniques like Sentence embeddings, Dimensionality reduction, clustering and topic modeling to identify customer intents and utterances.
• Use services like AWS Lex, AWS Bedrock etc. to d...