Location
montreal, qc, Canada
Posted
July 09, 2026
Job Description
Join Mizo as an Applied AI Engineer focused on building and operating agentic AI systems for service desk automation. Deliver reliable autonomous agents that tackle real-world customer tasks with precision.
At Mizo, you’ll create production-ready AI agents that streamline service desk operations for Managed Service Providers. Your expertise in LLM engineering and production systems will ensure agents can effectively handle ticket triage and client communications within our rapidly growing platform. This role emphasizes reliability and performance, with a commitment to transformative AI solutions.
Key Responsibilities:
• Build production agentic systems for operational efficiency
• Own end-to-end reliability of AI agents in production
• Create evaluation suites and safety checks for agent performance
• Optimize cost, latency, and quality through data-driven strategies
• Integrate agents with internal systems and APIs for action
...
At Mizo, you’ll create production-ready AI agents that streamline service desk operations for Managed Service Providers. Your expertise in LLM engineering and production systems will ensure agents can effectively handle ticket triage and client communications within our rapidly growing platform. This role emphasizes reliability and performance, with a commitment to transformative AI solutions.
Key Responsibilities:
• Build production agentic systems for operational efficiency
• Own end-to-end reliability of AI agents in production
• Create evaluation suites and safety checks for agent performance
• Optimize cost, latency, and quality through data-driven strategies
• Integrate agents with internal systems and APIs for action
...