Application Support Technician

Insight Global

Full-time other-general
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Location
Las Vegas, NV, United States
Posted
June 29, 2026

Job Description

Job Description
DAY TO DAY:

โ€ƒยท Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications that are linked to these.

โ€ƒยท PROBLEM solve and identify solutions to non-standard requests.

โ€ƒยท DOCUMENT and communicate effectively in order to ensure timely resolutions.

โ€ƒยท SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);

โ€ƒยท Assesses and interpret customers' needs and requirements.

โ€ƒยท TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;

โ€ƒยท TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.

โ€ƒยท SUPPORT and assist with Vendor Access Requests.

โ€ƒยท TROUBELSHOOT and assist UHG ServiceDesk tic...