Application Support Specialist - Root-Cause Resolver&Advocate
KALPATARU COMPUTER SERVICES PRIVATE LIMITED
Full-time
Soporte técnico y administración
Location
hidalgotitlán, veracruz, Mexico
Posted
July 18, 2026
Job Description
KALPATARU COMPUTER SERVICES PRIVATE LIMITED in Veracruz, Mexico is seeking a capable support analyst to work with software applications. You will understand customer environments, reproduce issues, and coordinate with development teams to resolve root causes.
Ideal candidates have a Bachelor's in CS or related field, hands-on SQL querying, and strong communication skills. Linux/Windows familiarity and experience handling severity tickets are a plus; you'll engage across onsite, email, phone, and
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