Application Support Specialist

Nordic Global

Full-time Computer Occupations
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Location
Philippines, Philippines, Philippines
Posted
June 11, 2026

Job Description

Make a difference. Be happy. Grow your career.

The Application Support Analyst provides advanced support for clinical and business applications. This role requires a comprehensive understanding of application functionalities and great responsibility in managing support requests, documentation, and vendor relationships.

Key Responsibilities:

  • Respond to application support requests and incidents within defined SLAs, ensuring high-level customer service and communication.
  • Manage application and team documentation through proper document management lifecycles.
  • Maintain and expand relationships with software vendors, ensuring application teams receive top-tier support.
  • Plan and execute application upgrades, ensuring applications stay patched for security vulnerabilities.
  • Achieve necessary certifications and continue professional development.
  • Participate in and lead smaller analyst-led projects, taking on basic project management ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 11, 2026
    • Application Deadline
      July 21, 2026