Location
manila, metro manila, Philippines
Posted
May 27, 2026
Job Description
Role: Application Support Engineer
As an Application Support Engineer at Beta Systems, you will provide top-tier support to our global enterprise customers for our industry-leading platforms: ANOW! Observe (observability) and ANOW! Automate (workload automation). You will be part of a 24/7 support operation, interfacing directly with enterprise clients and collaborating across internal teams. You will act as a technical subject matter expert (SME) for product and platform-related issues, providing technical insight, troubleshooting complex problems, and ensuring customer satisfaction.
Who are you?
An experienced L3-L4 support engineer, system administrator, DevOps engineer, SRE, or software developer looking to move into a customer-facing technical support role.
What You Have
- Proficient in Linux and shell scripting
- Proficient in Relational DBMS such as Oracle, Postgres, DB2, etc. (including Database management) <...