Application Support / Cloud Operations Engineer (L2/L3)
Infoser New Technologies
Full-time
Other-General
Location
madrid, area metropolitana (comarca), Spain
Posted
June 05, 2026
Job Description
Application Support / Cloud Operations Engineer (L2/L3)
We’re looking for an experienced Application Support / Cloud Operations Engineer to join a production operations team responsible for ensuring the stability, performance, and continuity of business-critical applications.
This role combines hands-on troubleshooting, incident management, and cross-team coordination in modern cloud environments.
Key Responsibilities
Provide L2/L3 support for production applications (incident intake, triage, resolution)
Monitor application health, availability, and performance
Lead and coordinate incident resolution and major incidents
Collaborate with platform, DevOps, and infrastructure teams
Support production changes (validation, testing, rollback)
Identify recurring issues and contribute to problem management
Participate in release coordination and operational planning
Maintain documen...
We’re looking for an experienced Application Support / Cloud Operations Engineer to join a production operations team responsible for ensuring the stability, performance, and continuity of business-critical applications.
This role combines hands-on troubleshooting, incident management, and cross-team coordination in modern cloud environments.
Key Responsibilities
Provide L2/L3 support for production applications (incident intake, triage, resolution)
Monitor application health, availability, and performance
Lead and coordinate incident resolution and major incidents
Collaborate with platform, DevOps, and infrastructure teams
Support production changes (validation, testing, rollback)
Identify recurring issues and contribute to problem management
Participate in release coordination and operational planning
Maintain documen...