Application Specialist, Bakery Enzymes

Full-time Computer Occupations

Job DescriptionSummaryWe are looking for a hands-on Technical Support Engineer with strong development and diagnostic skills to support Topcoder’s enterprise clients and platform operations. This role involves troubleshooting, deploying fixes, and creating insightful dashboards and reports to enhance visibility and performance. You will work across multiple domains—engineering, operations, and client delivery—ensuring seamless support and integration with enterprise systems.Key ResponsibilitiesTroubleshoot and resolve platform and production issues.Analyze root causes and propose effective solutions.Automate repetitive tasks and develop workarounds for platform gaps.Set up virtual environments and support client access.Create dashboards and reports using Power BI and Salesforce.͏Log issues in Jira with initial findings and troubleshooting details.Collaborate with internal teams to ensure timely resolution.Maintain documentation and contribute to knowledge base.Participate in demos and ...