Location
chennai, tamil nadu, India
Posted
July 13, 2026
Job Description
Job Title:
Application Reliability Operations Analyst – L1
Role Summary
The ARO L1 Analyst provides first line operational support for business‑critical applications. The role focuses on monitoring, alert handling, initial triage, basic troubleshooting, user assistance, and timely escalation , ensuring stable and reliable application operations. L1 works closely with L2/L3 teams and follows runbooks, SOPs, and ITSM processes to maintain service continuity.
Key Responsibilities
Monitoring & Alert Handling
- Monitor application and system health using approved monitoring tools.
- Acknowledge and respond to alerts within SLAs.
- Perform basic triage, identify impacted components, and check application availability.
- Identify common Java-related errors/exceptions from logs.<...