API & Microservices Production Support Engineer (L3)

Full-time Management & Operations

Job Title: API & Microservices Production Support Engineer (L3)

Domain: PRO

Sub-Domain: WAM & OPI

Experience Level: Junior (L2: 3-5 years)

Location: Kuala Lumpur

Job Summary

We are seeking an Application Maintenance / Production Support Engineer to support API-driven platforms and microservices-based applications within WAM and OPI systems. The role focuses on maintaining system stability, handling incidents, and supporting API gateway platforms or Java-based microservices solutions. Candidates may be aligned to either API gateway (WAM) or Java microservices (OPI) streams based on their expertise.

Key Responsibilities

• Provide L2/L3 production support for API gateway platforms and Java microservices applications
• Monitor system health, troubleshoot issues, and perform root cause analysis
• Support and maintain API management platforms such as Axway API...