APAC Head of Customer Experience & Operations

Tap Growth ai

Full-time Management & Operations
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Location
biñan, laguna, Philippines
Posted
June 09, 2026

Job Description

Tap Growth ai is looking for a Senior Operations Director to oversee our Financial Services customer experience portfolio across the APAC region. The ideal candidate should have over 12 years in leadership roles within contact center or BPO operations and deep knowledge of credit products.

You will drive operational excellence and client success through strategic initiatives and ensure effective service delivery. Join us to be part of a fast-paced environment that values personal growth and a people-first culture.

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