Location
stellarton, town of stellarton, Canada
Posted
July 09, 2026
Job Description
Analyst Wholesale Customer Support (12 months contract)
Calgary Corporate Office, 1020 - 64 Avenue NE, Calgary, Alberta, Canada
Job Description
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.
Key Responsibilities
- Provide remote support for customers, sales representatives, and office staff through standard communication channels such as phone and email.
- Resolve incidents and fulfill requests within established Service Level Agreements (SLAs).
- Deliver timely, efficient, and professional technical support while maintaining a high level of customer satisfaction.
- Communicate effectively with Sobeys staff and customers, ensuring all parties are informed of the status and progress of incidents and requests.
- Ensure all incidents and requests meet departmental quality standards.
- Identify and documen...