Location
región centro, jalisco, Mexico
Posted
July 13, 2026
Job Description
Analyst, IT Operations
Location: Guadalajara, North Campus, Mexico
Reports to: Sr Analyst, IT Operations
The Analyst, IT Operations is responsible for incident management, application support, and IT project implementations, preferably within a manufacturing environment. Experience supporting FlexFlow and enterprise applications such as ERP, Shop Floor, Warehouse Management, Finance, and Collaboration systems is highly preferred.
Typical Day
- Provide day‑to‑day IT operational support for business‑critical applications and infrastructure.
- Deliver L2 support, troubleshoot incidents, and manage tickets through established service‑management processes.
- Support manufacturing floor operations and business users by resolving system issues and fulfilling requests.
- Administer and maintain enterprise applications, including ERP systems, shop‑floor applications, warehouse management systems (WMS),...