Analyst III Infrastructure services

DXC Technology

Full-time Computer Occupations
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Location
Bengaluru, Karnataka, India
Posted
June 07, 2026

Job Description

Job Description:

Essential Job Functions:

  • Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
  • Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
  • Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed-upon time frame.
  • Logs and tracks inquiries using a ticketing tool and maintains history records including related problem documentation.
  • Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.

    • Basic Qualifications

  • Should have attended regular school/college with 10+2+3 as a minim...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 07, 2026
    • Application Deadline
      July 17, 2026