Analyst, GTS Client Service

Westpac Institutional Banking

Full time Business Operations Specialists
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Location
Perth, Western Australia, Australia
Posted
July 25, 2026

Job Description

Job Description

Create your best future and join Westpac as an Analyst, GTS Client Service

What’s the role?

As a Client Service Analyst, you'll play an important role in supporting a portfolio of institutional clients by delivering outstanding service and building trusted relationships. Based in Perth, you'll be the key point of contact for client enquiries, helping customers navigate their products and services while ensuring their needs are met quickly and effectively.

You'll work closely with Client Service Managers, Relationship Managers and a range of internal teams to provide end-to-end support across the client lifecycle. Whether you're responding to enquiries, coordinating solutions, managing documentation reviews or resolving more complex issues, you'll be focused on creating a seamless experience for customers.

You'll take ownership of service delivery for your assigned portfolio, acting ...