Location
kuala lumpur, kuala lumpur, Malaysia
Posted
May 28, 2026
Job Description
The AML Operations Manager runs the day to day AML operations and directly manages the AML Specialists. This is a hands on role responsible for delivery, scheduling, quality, and continuous improvement of AML operations.
Key Responsibilities
- Manage daily KYC and name screening operations, including case allocation, scheduling, and capacity planning.
- Lead and coach the AML Specialists team, and act as the escalation point for complex cases.
- Review work quality, run QA and QC checks, and drive fixes where gaps are identified.
- Oversee end to end KYC and name screening workflows, and ensure work is performed in line with policies, procedures, and regulatory requirements.
- Monitor volumes, turnaround times, and productivity, and adjust resources as needed.
- Maintain procedures, ensure audit readiness, and support internal and external reviews.
- Work with Compliance, Risk, and Product teams to improve tool...