Americas IT Service Operations & Governance Lead
Dormont Manufacturing Co
Full-time
Dirección de ventas
Location
Remote, Remote, Mexico
Posted
July 22, 2026
Job Description
Dormont Manufacturing Co in Mexico seeks an experienced IT Service Manager to oversee ITIL processes, service operations, quality management, and continual service improvement across the organization.
You will govern service delivery, ensure SLA adherence, drive cost efficiency, manage suppliers, and lead cross-functional teams to deliver high‑quality IT services that align with business needs. The role demands strong leadership and strategic thinking.
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