Ai Support Delivery Lead For Customer Care

Preply

Full-time Customer Service
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Location
bellprat, kingdom of spain, Spain
Posted
July 07, 2026

Job Description

Preply is seeking an AI Support Delivery Manager to lead the enhancement of customer interactions through AI-driven support. You will collaborate with technical teams and manage a diverse group of specialists to improve overall quality and user experience of our AI chatbot.
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Your role involves setting performance metrics, managing a roadmap for AI improvements, and ensuring seamless operation across departments. xhfqzwm Ideal candidates will have over 5 years of experience in conversational AI and strong leadership skills.
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