AI Solutions Engineer Specializing in Generative AI
A.T. Consulting & Recruiting Inc.
Full-time
IT & Technology
Location
toronto, on, Canada
Posted
July 16, 2026
Job Description
Join us as a Senior AI Engineer focused on Generative AI and Large Language Models. Drive impactful AI solutions that redefine customer interaction through advanced technologies like Amazon Connect and Lex.
This pivotal role requires a professional with over 5 years' experience in AI solution development, specifically in contact center environments. You will engage in the creation and support of AI agents and solutions that optimize customer interactions using Amazon’s suite of services. Your creativity in prompt engineering and integrating various AI technologies will play a crucial role in shaping our operational excellence.
Key Responsibilities:
• Develop and maintain AI-driven contact center solutions
• Configure and create Amazon Connect AI agents
• Design prompt optimization strategies for AI interactions
• Integrate AI systems with existing enterprise workflows
• Ensure solutions adhere to security and compliance standards<...
This pivotal role requires a professional with over 5 years' experience in AI solution development, specifically in contact center environments. You will engage in the creation and support of AI agents and solutions that optimize customer interactions using Amazon’s suite of services. Your creativity in prompt engineering and integrating various AI technologies will play a crucial role in shaping our operational excellence.
Key Responsibilities:
• Develop and maintain AI-driven contact center solutions
• Configure and create Amazon Connect AI agents
• Design prompt optimization strategies for AI interactions
• Integrate AI systems with existing enterprise workflows
• Ensure solutions adhere to security and compliance standards<...