Job Description
Role Overview Enterprise Bot seeks a highly technical AI Solutions Engineer to lead end‐to‐end implementations for enterprise clients.
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Responsibilities Design and implement end‐to‐end conversational AI architectures across chat, email, voice, agent assist, and automation workflows.
Architect scalable, production‐grade integrations between AI platforms and enterprise ecosystems.
Integrate AI solutions with contact center platforms, CRM systems, ITSM tools, and collaboration tools.
Connect solutions to telephony providers, IVR systems, voice streaming services, and audiohook pipelines.
Implement integrations with messaging channels such as WhatsApp and email gateways.
Build and maintain robust API‐based integrations (REST, webhooks, OAuth2, JSON).
Translate business requirements into scalable, production‐ready technical ar...