Location
ottawa, on, Canada
Posted
July 16, 2026
Job Description
Transform customer experiences as an AI-Powered Product Specialist at Solink in Ottawa, ON. This hybrid role focuses on deploying and customizing innovative AI features for real-world applications.
As a forward-deployed Product Specialist, you will engage with customers to effectively implement Solink’s AI and video security tools. You'll bridge product, engineering, and customer success, facilitating deployments and driving project success. This role thrives on problem-solving and requires a deep understanding of the technology.
Key Responsibilities:
• Lead AI platform deployments for commercial customers
• Troubleshoot and resolve deployment issues in real-time
• Translate operational challenges into product solutions
• Document patterns and playbooks for team scalability
• Collaborate with cross-functional teams for onboarding
Requirements:
• 3+ years in a customer-facing technical role
• Strong problem-solving and communication skills
• Comfort with...
As a forward-deployed Product Specialist, you will engage with customers to effectively implement Solink’s AI and video security tools. You'll bridge product, engineering, and customer success, facilitating deployments and driving project success. This role thrives on problem-solving and requires a deep understanding of the technology.
Key Responsibilities:
• Lead AI platform deployments for commercial customers
• Troubleshoot and resolve deployment issues in real-time
• Translate operational challenges into product solutions
• Document patterns and playbooks for team scalability
• Collaborate with cross-functional teams for onboarding
Requirements:
• 3+ years in a customer-facing technical role
• Strong problem-solving and communication skills
• Comfort with...