Location
toronto, on, Canada
Posted
June 13, 2026
Job Description
Shape the future of healthcare as an AI-Powered Patient Experience Engineer at Sanofi in Toronto, ON. Focus on innovative solutions to enhance patient support and outcomes through technology.
In this role, you will lead the development of AI-driven patient support services, evolving the digital ecosystem that connects patients throughout their healthcare journey. Your experience with Salesforce and AWS will be crucial in architecting scalable, intelligent solutions that enhance patient engagement and compliance. Collaboration across teams will ensure the effective implementation of innovative healthcare solutions.
Key Responsibilities:
• Lead the PSS platform innovation roadmap and strategy
• Architect capabilities using Salesforce and AWS services
• Design and implement AI-driven patient engagement solutions
• Evaluate build-vs-buy strategies for new innovations
• Engage senior leadership with solution presentations
Requirements:
• Bachelor’s degree in Compu...
In this role, you will lead the development of AI-driven patient support services, evolving the digital ecosystem that connects patients throughout their healthcare journey. Your experience with Salesforce and AWS will be crucial in architecting scalable, intelligent solutions that enhance patient engagement and compliance. Collaboration across teams will ensure the effective implementation of innovative healthcare solutions.
Key Responsibilities:
• Lead the PSS platform innovation roadmap and strategy
• Architect capabilities using Salesforce and AWS services
• Design and implement AI-driven patient engagement solutions
• Evaluate build-vs-buy strategies for new innovations
• Engage senior leadership with solution presentations
Requirements:
• Bachelor’s degree in Compu...