AI Platform Lead

Full-time Other-General

Job Description Key Accountabilities AI Platform Operations

Operate and troubleshoot the Azure API Management layer that serves as both the enterprise API gateway and the MCP Gateway for Gernas. Diagnose issues with API policies, authentication, authorisation, routing, rate limiting, quotas, caching, and backend connectivity. Provide deep support for MCP servers, MCP tools, and the MCP Gateway pattern—including tool discovery, schema validation, protocol‑level failures, and coordination between MCP clients hosted in agents and the underlying tool endpoints. Ensure that the gateway remains a secure, observable, and policy‑compliant control plane for all AI traffic.

Observability and Performance Management

Use Comet Opik as the primary observability surface for agent and LLM execution, working with traces, prompts, agent execution paths, latency breakdowns, token usage, errors, and model quality indicators. Build and maintain operational dashboa...