AI Operations & Quality Engineer

Summit

Full-time Other-General
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Location
kelowna, regional district of central okanagan, Canada
Posted
June 27, 2026

Job Description

Agent Quality Assurance

  • Run regression tests against canonical scenarios for every production agent — catch drift, broken outputs, and edge cases before brokers see them.
  • Design and calibrate evaluation rubrics for each agent's deliverables and analyze score patterns to flag systemic issues.
  • Reproduce failed runs surfaced by brokers, root-cause them, and ship fixes via memory updates, skill edits, or prompt revisions.
  • Audit branded deliverables for brand compliance, verifying compliance across fonts, logos, layouts, and data structure.

Skills, Memories, And Prompts

  • Curate the memory library inside Synapse: dedupe, retire stale facts, tune importance and when to use routing so agents pull the right context.
  • Author new skills (documented playbooks + Python scripts) that turn repeatable workflows into reusable agent capabilities, with credential handling and verified outputs.
  • Iterate on...