AI Insights Data Analyst - Drive CX & Product Improvements
Cognizant Netcentric
Full-time
Informática y tecnología
Location
barcelona, cataluña, Spain
Posted
July 19, 2026
Job Description
Cognizant Netcentric in Barcelona is seeking a Data Analyst to translate AI-generated insights from customer call transcripts into actionable product and operational improvements. You will work with Data Scientists and Product Managers to bridge the gap between insights and real-world implementation, focusing on reducing call volume and improving customer experience.
You will build Tableau dashboards, run SQL and Python queries, and ensure data quality across multi-source datasets.
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