AI-Driven Technical Support Engineer

Crossover

Full-time Soporte técnico y administración
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Location
workfromhome, puebla, Mexico
Posted
July 15, 2026

Job Description

Trilogy in a remote-friendly environment seeks a Technical Support Engineer who thrives on solving complex tickets. You will combine deep technical analysis with AI-guided workflows to diagnose issues across REST APIs, JSON payloads, and logs, then reproduce and validate before proposing solutions.

This full-time contractor role with Crossover pays $30 per hour ($60k/year), with weekly payments; you will work 1:00 PM–10:00 PM UTC.

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