Location
puebla de zaragoza, puebla, Mexico
Posted
July 15, 2026
Job Description
Crossover is seeking a Technical Support Engineer to tackle complex tickets using a blend of hands-on diagnostics and AI-guided workflows. You will replicate errors, analyze logs and API activity, and craft precise customer responses while avoiding blind AI-generated answers.
The role requires strong API/JSON skills, English fluency, and the ability to work 1:00 PM–10:00 PM UTC full-time as a contractor. Compensation is $30/hour, paid weekly, equating to about $60,000/year on a 40h/week schedule.
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