Location
barcelona, kingdom of spain, Spain
Posted
July 19, 2026
Job Description
Preply is seeking an experienced AI Product Lead to own and advance our customer-facing AI agents.
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You will manage a multidisciplinary team across AI Operations, Knowledge Management, Conversation Design, and Support Automation, guiding roadmap and performance improvements. xhfqzwm
You will chart the AI agent's evolution, define quality standards, and drive end-to-end metrics like resolution rate, deflection, and CSAT.
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