Job Description
Overview
Diligent's Commercial AI Transformation function builds AI agents that automate real workflows across our commercial organization, from sales and customer success to internal operations. We've already proven the model with a handful of production agents (including tools that generate executive briefs, estimate costs, and calculate customer value). This role exists to grow that portfolio, working alongside a teammate who also designs and builds agents.
You’ll bring two things the team needs more of: a track record of automating real business processes at volume, and genuine software engineering discipline (version control, testing, release practices) that the team can build on as it scales. At the same time, you need the agility to move fast on a proof of concept without forcing full engineering process onto something that’s still proving itself out. Knowing when to apply which is part of the job.
You’ll also step into a real enterprise integr...