Location
Kuala Lumpur, Malaysia, Malaysia
Posted
July 15, 2026
Job Description
Contract type: Full Time – Permanent.
Location: Kuala Lumpur.
ABOUT THE ROLE:
The Agent Operations Executive plays a key role in supporting the Team Lead in managing the day-to-day operations of the Agent/Channel Management business unit. This position focuses on driving efficiency in agent onboarding, reactivation, and channel programs while ensuring compliance and process optimization.
ABOUT THE ROLE:
Key Responsibilities:
+ Support the Team Lead in overseeing daily operations within the Agent/Channel Management unit.
+ Manage end-to-end processes for new agent onboarding and agent reactivation.
+ Assist in the execution of channel programs, including the Partner Program and Agent Registration.
+ Ensure compliance with internal and external policies while identifying opportunities for process improvements.
+ Collaborate with cross-functional teams to enhance operational efficiency and stakeh...
Location: Kuala Lumpur.
ABOUT THE ROLE:
The Agent Operations Executive plays a key role in supporting the Team Lead in managing the day-to-day operations of the Agent/Channel Management business unit. This position focuses on driving efficiency in agent onboarding, reactivation, and channel programs while ensuring compliance and process optimization.
ABOUT THE ROLE:
Key Responsibilities:
+ Support the Team Lead in overseeing daily operations within the Agent/Channel Management unit.
+ Manage end-to-end processes for new agent onboarding and agent reactivation.
+ Assist in the execution of channel programs, including the Partner Program and Agent Registration.
+ Ensure compliance with internal and external policies while identifying opportunities for process improvements.
+ Collaborate with cross-functional teams to enhance operational efficiency and stakeh...