Agent - Global BPO (Contract)
DHL Asia Pacific Shared Services Sdn. Bhd.
Full-time
Information and Record Clerks
Location
Petaling Jaya, Selangor, Malaysia
Posted
July 13, 2026
Job Description
Overall Role Purpose
Responsible for countries inbound cleansing and classification of dutiable material, ensuring that customs declaration requirements are met with the required productivity and quality levels.
Responsible for SVCâs outbound data entry requirements, ensuring that the standardised outbound data entry requirements are met with the required productivity and quality levels.
Key Accountabilities
Customers
- Ensure correct data is captured for customer tracking and invoicing in accordance with Full Shipment Data Capture (FSDC).
- Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.
Stakeholders