Agent, Front Office

Full-time Other

Quezon City, Philippines | Posted on 05/12/2026

• Greets and ensures that all guests are assisted at all times in a friendly and helpful manner and attempts to learn and use guests’ names at every opportunity.
  
• Registers and rooms all arrivals according to established procedures.
  
• Performs check-in, check-out, and room change procedures and ensures all data is entered completely into the Hotel system.
  
• Maintains cashier float and ensures accurate daily report of all money received.
  
• Keeps abreast of all modifications to accounting policies and procedures.
  
• Is responsible for attending to guests’ requests to use the service in the safety deposit box at all times.
  
• Is knowledgeable of all special promotion procedures.
  
• Attends to guests’ complaints, inquiries, and requests, and refers problems to his/her superior if he/she is unable to assist.
  
• Does everything possible to ensure that the ...