Agent-Air Export Customer Service

Expeditors

full-time Information and Record Clerks
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Location
Nanshan, Guangdong Province, China
Posted
June 25, 2026

Job Description

Job Description

Agent-Air Export customer service is to perform all clerical duties in the Department to achieve its growth and profit objectives.

Major duties and responsibilities to include but not limited to:

    • To verify correctness & completeness of consignment instruction provided by shippers / consignee / Expeditors overseas office.
    • To handle all incoming telephone booking or communications.
    • Communicate with shipper to explain the procedure and handling notice for every shipment.
    • Communicate with sales office or collection branch for destination clarification as well as shipping approval and shipment handling details,quote the local charge to the shipper when request.
    • To arrange cargo & document pick-up / delivery when necessary and update freight information into ETMS
    • To perform export declaration on behalf of customers when necessary.
    • To show the shipping rate and flight arrange requirem...