Aftersales Advisor

Key Recruitment Limited

Full-time sales-and-related
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Location
Poole, Dorset, United Kingdom
Posted
July 06, 2026

Job Description

Aftersales Advisor
Poole
Full time | Permanent
ยฃ27,000

This is a large, family-run automotive organisation operating across the South and South-West of England. The focus is on delivering consistently high levels of customer care while maintaining strong relationships with colleagues and manufacturer partners.

The Aftersales Advisor is part of the aftersales department and reports directly to the Service Manager. This role acts as the main link between customers, technicians, and the parts team, ensuring service and repair work is coordinated smoothly, efficiently, and in a professional manner.

A key part of the role is to maximise workshop capacity while identifying opportunities to promote additional services, products, and parts where appropriate.

Key Responsibilities

* Assess and confirm customer service and repair requirements.

* Provide clear estimates of expected costs and completion times to manage expectations.

* ...