Location
Dover, DE, United States
Posted
June 24, 2026
Job Description
We are looking for an Advanced Specialist, Program Manager. This role is commonly known as Sales Program Managers in the market or a BPO Manager. This role ensures SDR efforts effectively support pipeline generation, improve lead quality, and create a seamless handoff to sales, while driving continuous optimization of tools, workflows, and reporting.
**Key Responsibilities**
**Program Ownership & Strategy**
+ Own end-to-end SDR program design, including lead management, qualification standards, and conversion workflows
+ Define and evolve the SDR program’s role in pipeline creation vs. servicing activities to maximize impact
+ Translate leadership priorities into scalable SDR processes and operating models
+ Partner with Sales Leadership to align SDR scope with business goals (pipeline quality, new business, speed-to-lead)
**Process Design & Optimization**
+ Design and maintain lead routing, qualification, and conversion rules across systems (e.g., Salesforce / ...
**Key Responsibilities**
**Program Ownership & Strategy**
+ Own end-to-end SDR program design, including lead management, qualification standards, and conversion workflows
+ Define and evolve the SDR program’s role in pipeline creation vs. servicing activities to maximize impact
+ Translate leadership priorities into scalable SDR processes and operating models
+ Partner with Sales Leadership to align SDR scope with business goals (pipeline quality, new business, speed-to-lead)
**Process Design & Optimization**
+ Design and maintain lead routing, qualification, and conversion rules across systems (e.g., Salesforce / ...