Admissions Counselor

Full-time Education / teaching

Job Title: Admission Counselor / Senior Admission Counselor (Telecounseling) Organization: Chandigarh University Location: Gharuan, Mohali, Punjab Contact Details Email: Key Responsibilities 1. Telecalling & Lead Management  Make 100 outbound calls daily to prospective students and parents from assigned databases  Handle inbound inquiries via phone, WhatsApp, and email professionally  Conduct cold calling and ensure consistent follow-ups on leads  Maintain accurate records of interactions, follow-ups, and lead status in CRM systems  Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)  Achieve assigned admission and enrollment targets 2. Admission Counseling  Counsel students and parents on academic programs, eligibility, admission procedures, fee structures, scholarships, and important deadlines  Assess student profiles and recommend suitable courses  Build trust and maintain long-term relationships with prospects  Guide applicants throug...