Job Description
Position Overview
Reporting to the Health Information Management Supervisor, the Registration, Switchboard, & Patient Information (RSPI) Clerk is responsible for patient registration, switchboard operations, finance, and health record functions. The clerk maintains the integrity of the health record by retrieving, preparing, and scanning paper records to the Electronic Clinical Information System, and auditing scanned records. The position also responds to telephone requests for access and disclosure in accordance with departmental, zone and legislative requirements, and interviews and registers patients using Connect Care, collecting and verifying demographic, insurance, financial and other required forms. Additional duties include applying identification wristbands, providing wayfinding, creating unique lifetime identifiers for non‑residents, operating the switchboard and directing calls or taking messages, opening and closing the office, monitoring security cameras an...