Location
Stoke-on-Trent, Staffordshire, United Kingdom
Posted
July 03, 2026
Job Description
Administration Support Executive & Customer Service Coordinator
Salary: up to £32,000 per annum
Location: Stoke on Trent
Hours: Monday to Friday, 8:00am - 5:30pm, plus weekend rota (1 in every 3 weekends)
An exciting opportunity has arisen for a highly organised and customer-focused individual to join a busy and growing business. This role is ideal for someone who thrives in a fast-paced office environment, enjoys dealing with customers, and can confidently manage multiple tasks simultaneously.
As the first point of contact for customers, you will handle enquiries via telephone, email, messaging platforms and in person where applicable. The business serves a diverse customer base across the UK and internationally, making strong communication and administrative skills essential.
Key Responsibilities
Providing professional and friendly customer service
Responding promptly to customer enquiries via telephone, email and messaging platforms
Salary: up to £32,000 per annum
Location: Stoke on Trent
Hours: Monday to Friday, 8:00am - 5:30pm, plus weekend rota (1 in every 3 weekends)
An exciting opportunity has arisen for a highly organised and customer-focused individual to join a busy and growing business. This role is ideal for someone who thrives in a fast-paced office environment, enjoys dealing with customers, and can confidently manage multiple tasks simultaneously.
As the first point of contact for customers, you will handle enquiries via telephone, email, messaging platforms and in person where applicable. The business serves a diverse customer base across the UK and internationally, making strong communication and administrative skills essential.
Key Responsibilities
Providing professional and friendly customer service
Responding promptly to customer enquiries via telephone, email and messaging platforms