Location
Cairo, Cairo Governorate, Egypt
Posted
June 18, 2026
Job Description
The Activation Specialist is responsible for supporting and guiding customers through the activation process. This role focuses on SMEs ensuring a smooth onboarding experience by helping them get set up, answering any technical or product-related questions, and ensuring they are ready to use the product effectively. The Activation Specialist also collaborates with various teams, such as sales, customer success, and support, to facilitate a seamless activation journey.
What you'll do:
- Customer Onboarding: Work closely with new customers to guide them through the activation process, ensuring clients are all set up and ready to use the service.
- Technical Support: Provide basic troubleshooting and technical assistance to customers during the activation process, including helping with any issues related to the product and resolving them.
- Training & Education: Deliver product demonstrations, tutorials, and training sessions t...