Account Specialist Customer Service representative
Impresora Donneco Internacional
Full-time
Servicio de atención al cliente
Location
reynosa, tamaulipas, Mexico
Posted
July 24, 2026
Job Description
Se busca Account Specialist para el área de Servicio al Cliente en Impresora Donneco Internacional.
Funciones
- Execute product forecasts on customer accounts and translate forecast into production orders to meet contractual obligations.
- Place orders with RRD plants and supplier partners using the LS2 system for all plants on the platform.
- Manage obsolescence risk on forecasts to minimize financial exposure to the company.
- Work with sales and customer to define specifications of the customer projects.
- Develop production/distribution plans and coordinate packaging design as required.
- Creates specification instructions for all plants and provides day to day directions and guidance to RRD plant and supplier contacts.
- Primary day to day contact for the customer.
- Owns all delivery commitments to the customer and works closely with the multiple plants and suppliers to ensure that RRD meets commitments.