Location
london, on, Canada
Posted
July 20, 2026
Job Description
Drive client satisfaction as an Account Manager at Orca, focusing on enterprise clients in daily operations and performance reporting. This role involves fostering relationships and ensuring audit accuracy for optimal outcomes.
As an Account Manager, you will be the key operational contact, maintaining communication with assigned Tier 3-4 clients. Your responsibility is to oversee account activities, generate insightful performance reports, and address client inquiries effectively. Collaborating with teams across Analytics and System Operations will be essential to enhance the client experience and operational efficiency.
Key Responsibilities:
• Develop relationships with key stakeholders
• Manage routine communications and account updates
• Produce monthly and quarterly performance reports
• Facilitate client and carrier meetings
• Update and maintain client SOPs
Requirements:
• 1-2 years in account management ...
As an Account Manager, you will be the key operational contact, maintaining communication with assigned Tier 3-4 clients. Your responsibility is to oversee account activities, generate insightful performance reports, and address client inquiries effectively. Collaborating with teams across Analytics and System Operations will be essential to enhance the client experience and operational efficiency.
Key Responsibilities:
• Develop relationships with key stakeholders
• Manage routine communications and account updates
• Produce monthly and quarterly performance reports
• Facilitate client and carrier meetings
• Update and maintain client SOPs
Requirements:
• 1-2 years in account management ...