Job Description
We're working with a high‑growth UK SaaS business operating in the workforce and operations technology space. The company is founder‑led, with the CEO having successfully built and sold two previous businesses, and this is now their third - very much in scale‑up mode, with strong momentum and a long‑term vision.
The platform combines software, automation, AI and hardware to help organisations manage onboarding, presence, time, safety and wider workforce operations. It's a genuinely interesting product with real‑world use cases.
The Role
This is an onboarding‑led Account Manager position sitting post‑sale, working closely with the new business sales team.
You will own the customer journey from implementation through to long‑term relationship management and growth, acting as a consistent, trusted point of contact.
Typical responsibilities include:
- Leading customer onboarding and implementation projects
- Managing multiple customer...