Account Manager

Full-time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Key Responsibilities Respond promptly to inbound sales enquiries and qualify new opportunities. Proactively identify and engage prospective customers through outbound sales activities, including phone, email, LinkedIn, and networking. Build and maintain a healthy sales pipeline using the company's CRM system. Conduct discovery calls, product demonstrations, and sales presentations. Understand customer business needs and recommend appropriate technology solutions. Prepare proposals, quotations, and commercial agreements. Manage the full sales cycle from initial contact through to contract signing and handover. Develop strong, long-term relationships with customers to encourage retention, renewals, and account growth. Identify opportunities for upselling and cross-selling existing customers. Collaborate with marketing, customer success, and technical teams to ensure seamless customer onboarding. Maintain accurate CRM records, forecasts, and sales reports. Meet and exceed monthly and quar...