Account Manager (Client Servicing)

Full-time Other-General

The Account Manager serves as the primary liaison between clients and internal creative and production teams. This role is responsible for managing client relationships, translating client needs into clear briefs, overseeing project delivery, and ensuring work is delivered on time, on brief, and within budget. The Account Manager plays a critical role in maintaining client satisfaction while supporting smooth internal workflows in a fast‑paced, project‑based environment.

Key Responsibilities Client & Stakeholder Management

• Act as the main point of contact for assigned clients, building strong and trusted working relationships.
• Understand client objectives, communications needs, and organisational context, and translate these into clear and actionable briefs for internal teams.
• Manage client expectations through regular updates, clear timelines, and proactive issue resolution.
• Coordinate meetings, presentations, and status u...